Average Score (782 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

782 Ratings

4.9 Average

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  • Joseph A.09-13-2024

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Hector is intelligent, clear in discussions, clear, and communications, and very responsive – – – infact —Hector is my hero!

  • Deidre M.09-13-2024

    TYPE:SalesMODEL:AtlasYEAR:2024

    Matt made the car buying experience smooth and painless. He listened to what I was looking for and brought up the right car the first time.

  • Luisa B.09-13-2024

    TYPE:SalesMODEL:ID.4YEAR:2024

    Great service overall and wonderful experience.

  • Ervin G.09-13-2024

    TYPE:SalesMODEL:AtlasYEAR:2024

    An excellent customer service

  • Jay C.09-13-2024

    TYPE:ServiceMODEL:PassatYEAR:2018

  • Rose M.09-11-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Courteous personnel. “Problem “ explained. However, my spotty windshield problem has not been solved.

  • Daniel R.09-10-2024

    TYPE:SalesMODEL:Jetta GLIYEAR:2024

    Improvement is always onworking with every place. With Alex it was fantastic to have the deal done :)

  • Deborah M.09-10-2024

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Jason Y.09-10-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2022

  • Duane H.09-10-2024

    TYPE:ServiceMODEL:AtlasYEAR:2019