Average Score (785 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

785 Ratings

4.9 Average

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  • Heather D.08-30-2025

    TYPE:ServiceMODEL:PassatYEAR:2022

    Service Consultant Tom K. ensured a smooth process for me, by having everything prepped for my appointment before I arrived. He also noted an issue with my front tires - something I wasn’t there for - and offered information concerning the issue. I really appreciated this, as it was a safety issue I would not have recognized and it could have been dangerous for me if not fixed.

  • Lucia C.08-30-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

  • Liza U.08-29-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Great service and seller was very good.

  • Marlut V.08-29-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

    The best

  • Maybel S.08-29-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Thank you James, 5/5 Stars

  • Cesar M.08-28-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    Great service. Very pleased and happy with the recent visit.

  • Elton A.08-26-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    About my ac concern

  • Paul R.08-25-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    The service was excellent!

  • Jose L.08-25-2025

    TYPE:SalesMODEL:TaosYEAR:2025

  • Ivelisse M.08-25-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

    Great customer service!!