Average Score (785 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

785 Ratings

4.9 Average

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  • Gary C.09-23-2024

    TYPE:ServiceMODEL:TaosYEAR:2023

    Everything was great

  • Patricia F.09-21-2024

    TYPE:ServiceMODEL:TiguanYEAR:2021

    My Service Advisor Tom was great. He was a true professional. I was satisfied with the customer service.

  • Rodrigo C.09-21-2024

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Jorge B.09-21-2024

    TYPE:ServiceMODEL:AtlasYEAR:2021

    The experience was great, especially with Mr Hector he went beyond to help me with my issues

  • Nayara M.09-20-2024

    TYPE:SalesMODEL:TaosYEAR:2024

    Carlos and Alex were excellent! All the team worked great to make sure I had the best experience. Highly recommend!

  • David M.09-18-2024

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Carlos P.09-17-2024

    TYPE:ServiceMODEL:JettaYEAR:2019

    EXCELLENT SERVICE BY JUSTIN

  • Natasha P.09-16-2024

    TYPE:ServiceMODEL:JettaYEAR:2020

    I only come to this location. I don’t even live near but that should tell you everything on why I make this decision. One word to summarize it, ‘transparency’, cause with that you sum up honesty, integrity, and hospitality.

  • Robert H.09-16-2024

    TYPE:SalesMODEL:TaosYEAR:2024

  • Yhisell B.09-15-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

    I’ve had to go 3 times to get the tints done for the front windows on a brand new car and it’s still not right. Service staff did not protect front driver and passenger side and the metal on the floor to the entrance of car is all damaged and scratched up.