Average Score (788 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

788 Ratings

4.9 Average

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  • Vanessa D.11-25-2024

    TYPE:SalesMODEL:AtlasYEAR:2024

    Jacob and Larry were both very knowledgeable and informative!

  • Hayna R.11-25-2024

    TYPE:SalesMODEL:AtlasYEAR:2024

  • Daly A.11-25-2024

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Naser A.11-24-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Great customer service, I arrived for my appointment and was taken care quickly and promptly. The service Technician explained to me what will be done and how long it would take to service, if I am going to wait for it or if I in need to transfer until it’s done. I waited until the my vehicle was done I was informed what has to be done and if there’s any questions he will answer. Thank you for a great service, I will be back again to service my other vehicle soon.

  • Cindy R.11-24-2024

    TYPE:ServiceMODEL:JettaYEAR:2022

    Christian is always helpful and sweet. Went there with my kids today and I was out in about 1.5 hours. So grateful for him because I didn’t have to deal with fussy kids

  • Eyde C.11-23-2024

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2024

  • Anna O.11-23-2024

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Tom was the best service person I have ever dealt with. His constant contact with me was great and walking me thru all the work that was performed was exemplary

  • Michael S.11-22-2024

    TYPE:SalesMODEL:TaosYEAR:2024

    Great service. Freddy and Larry were great. Worked with me over the phone and got it done.

  • John L.11-21-2024

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Rachel C.11-21-2024

    TYPE:SalesMODEL:AtlasYEAR:2024

    The team at VW Orlando South was fantastic to work with - Miguel and Alex were outstanding!