Average Score (788 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

788 Ratings

4.9 Average

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  • Randall G.12-05-2024

    TYPE:ServiceMODEL:AtlasYEAR:2022

  • Giovanni L.12-05-2024

    TYPE:ServiceMODEL:JettaYEAR:2019

    Very clear explanation of technical issues with vehicle repairs. Very professional.

  • Heather J.12-05-2024

    TYPE:ServiceMODEL:TaosYEAR:2022

    Tom was very helpful and accommodating. I’ve also been helped by Mike and Devin in the past and they are also always so kind and helpful. I appreciate the staff there, especially as a woman, going to get your car serviced can be very intimidating but I know I’m in good hands at Volkswagen South’s Service department.

  • Nayara S.12-04-2024

    TYPE:ServiceMODEL:TaosYEAR:2024

    Fast and efficient!

  • John S.12-04-2024

    TYPE:ServiceMODEL:ArteonYEAR:2020

  • Tara W.12-04-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Eliana M.12-03-2024

    TYPE:SalesMODEL:TaosYEAR:2024

    Maravillosa atención del señor Omar, desde que uno llega hasta el final del proceso. Gracias por las excelentes atenciones.

  • Richard R.12-02-2024

    TYPE:ServiceMODEL:TiguanYEAR:2020

    The customer service was excellent

  • Carri P.12-01-2024

    TYPE:ServiceMODEL:JettaYEAR:2023

    After 3 appointments, my issue isn’t still not fixed. I would rate a zero if I could

  • Gabriela G.12-01-2024

    TYPE:ServiceMODEL:TiguanYEAR:2021

    The service at Volkswagen was absolutely spectacular! The staff was friendly, efficient, and kept me informed throughout. My car runs perfectly now—highly recommend!