Average Score (788 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

788 Ratings

4.9 Average

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  • Iliana G.12-26-2024

    TYPE:ServiceMODEL:JettaYEAR:2020

    My service agent was Hector and he kept me informed from the moment I dropped off my vehicle, until service was completed. I always have a great experience in Volkswagen south. Thank you!

  • Anthony L.12-25-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Dwayne F.12-25-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Overall visit was ok. Long wait for oil change and first time inspection. I had to make a second trip because the replacement of gear panel was not placed properly and a second trip to complete the task had to be made.

  • Elizabeth K.12-24-2024

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Mike Lombardi is our Service Consultant and he is so helpful! He is always prepared for when we come in and thoroughly explains everything that we need/can do for our cars. His customer services is above and beyond, including knowing my husband and I by sight, even though we only come in every 6 months or so.

  • Alan S.12-23-2024

    TYPE:ServiceMODEL:JettaYEAR:2019

    Everything went perfect

  • Alex G.12-21-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Kristen G.12-21-2024

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Fast and friendly

  • Richard T.12-21-2024

    TYPE:ServiceMODEL:TaosYEAR:2024

    They took me on time and my car was ready in a short time

  • Kariliz R.12-20-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    I felt very comfortable throughout the process of buying my car for the first time. Staff there were very professional, respectful and very friendly.

  • Jeffrey G.12-20-2024

    TYPE:SalesMODEL:TaosYEAR:2024