Average Score (788 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

788 Ratings

4.9 Average

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  • Joe T.01-02-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Quick in and out. Kept up to date on things being addressed

  • Nyssa C.01-02-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    From start to finish, we had an excellent experience. We met Freddy in the mall by chance and really loved the color of the Jetta they were showcasing. It peaked our interest enough to sit down a bit more and discuss numbers. We felt the negotiations were fair and quick. Sometimes my interest weans if the negotiation process takes too long and I end up walking. This wasn’t the case here. Freddy was fair and honest and we absolutely love our new car!

  • Cierra W.01-02-2025

    TYPE:SalesMODEL:JettaYEAR:2024

    Freddy was very helpful in explaining all that each car had to offer. And very patient was we took our time deciding.

  • John C.01-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

  • Christine A.01-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Casanette C.01-01-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

    I had a wonderful experience on 12-14-24 at Orlando Volkswagen South. My 2020 atlas cross sports was due for service. Tom Kaucic was very helpful. He answered all of my questions along with assuring me my car was in good hands. He kept me up today about the status of my vehicle along with sending me a link to track the status on my own. Overall, my experience at Orlando Volkswagen South was very pleasant and I would recommend that location to anyone along with recommending Service Consultant Tom Kaucic.

  • Todor P.01-01-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

  • Victor M.12-31-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    Excellent customer service, plus the best price and quality on the market.

  • Evelyn F.12-31-2024

    TYPE:ServiceMODEL:TaosYEAR:2023

    Justin was extremely helpful and accommodating to help assist with my service needs. Was able to get my service done and completed before a trip I’m leaving on. Was up front kept me informed on progress and reviewed in detail everything prior and afterwards with me.

  • Marco C.12-31-2024

    TYPE:ServiceMODEL:PassatYEAR:2022

    Very professional and honest staff.