Average Score (788 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

788 Ratings

4.9 Average

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  • Pedro M.01-13-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    I got charged $226 for an initial diagnostic, just to tell me I need an additional $650 diagnostic, just to now finally tell me what is going on with the engine light in my 2022 Tiguan. I think is crazy to spend over $800 in diagnostics, to then tell me how much is going to be my actual quote to fix the engine light. Outrageous!!!!

  • Nicholas B.01-13-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

  • Esmeralda M.01-13-2025

    TYPE:SalesMODEL:ID.4YEAR:2024

  • Yolanda G.01-12-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Jose C.01-11-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Juan M.01-11-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

  • Miguel Z.01-11-2025

    TYPE:SalesMODEL:ID.4YEAR:2024

  • Christine S.01-10-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • Jarel L.01-10-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    My experience in Orlando VW South It was incredibly good. Throughout the entire process, Omar Arredondo gave me very professional service and was very attentive throughout the entire process. In the Finance department, Carlos Hernandez helped me and explained everything well with excellent knowledge. I am very happy with my new vehicle. Thank you for all your attention. Excellent Service!

  • Tammie J.01-10-2025

    TYPE:SalesMODEL:ID.4YEAR:2024

    Courteous and Professional services, sales agent answered all our questions concerns during the purchase; this was our first EV.