Average Score (788 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

788 Ratings

4.9 Average

Models
Types of Survey
Filter by
  • Alejandro E.01-17-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2024

    Very good experience and great service. Makes it easy and smooth

  • Wilmer R.01-16-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    I purchased a 2024 Tiguan with only 9 miles on the meter. The vehicle hit 125 miles on the meter and a faulty air bag came about. I took it to the dealer and the usual they didn't want to honor the fix and gave me the run around trying to say that I crashed the vehicle or something I did. First time purchasing a VW due to the special offer. I was very pleased with the purchase until that incident. Not only is the vehicle covered by the manufacturer warranty it only had 125 miles in the odometer. If it wasn't because they were trying to get me to pay out of pocket. I would have gave a 5 star rating.

  • Laura C.01-16-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Flavia C.01-16-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Randy F.01-16-2025

    TYPE:SalesMODEL:ID.4YEAR:2024

    Every one is very professional and accommodating. The whole process was easy and a pleasant experience

  • Esnel C.01-16-2025

    TYPE:SalesMODEL:ID.4YEAR:2024

    Really good experience at Orlando VW South

  • Helen K.01-15-2025

    TYPE:ServiceMODEL:Golf RYEAR:2024

    Everything was great. Terrific service. Car runs amazing.

  • Dwayne H.01-15-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2024

    Very welcoming atmosphere, easy process. Over the top service.

  • Elba C.01-14-2025

    TYPE:SalesMODEL:TaosYEAR:2024

    Esmeralda es una excelente vendedora y me ayudo a elegir la mejor opcion Que se adaptaba a mis necesidades y presupuesto.

  • Luis B.01-13-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Justin is very helpful and professional. Justin assisted me with high quality customer service and clarified all my questions and concerns. Thank you for your help Justin. 😇😇😇