TYPE:ServiceMODEL:TaosYEAR:2024
Excellent service and customer care
Average Score (788 reviews):4.9
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:BeetleYEAR:2019
Not as good as the first time and now I have a rattling in my car that is driving me CRAZY Never had this before Went in for EPC light, towd twice, bill for other things 900.00 and car wasn't even fixed. Took Uber to come get it at a cost of 64.00
TYPE:ServiceMODEL:AtlasYEAR:2021
Great customer service. Awesome maintenance Thank you
TYPE:SalesMODEL:ID.4YEAR:2025
Alex helped me trade in from a leased 2022 Tiguan into a new lease on a 2025 id4 Pro S. He and Tomas made the experience easy and enjoyable.
TYPE:ServiceMODEL:JettaYEAR:2025
TYPE:ServiceMODEL:TiguanYEAR:2024
Tom was amazing. He was easy to understand, interactive, very nice. everything was done in a timely manner. I didn’t need to spend all day there.
TYPE:ServiceMODEL:JettaYEAR:2019
The overall experience was great. They accommodated my service at a short notice and took care of my problem. I was never given a discount of ten percent that was offered on the website.
TYPE:ServiceMODEL:TaosYEAR:2024
Because back in april i took the for a recalled of rear brakes and i was told everything was good and two days again i took it for service and they told me my rear brakes need to be change. I just feel they lied to me so the recall will expire.
TYPE:SalesMODEL:TiguanYEAR:2025
My first interaction was through a text message with Ali Sheikh. He was very prompt in his response.
TYPE:ServiceMODEL:TiguanYEAR:2024
always great service. the only complaint is that they put the car through the car wash. never have that done. left dirt and swirl marks all over our vehicle along with a few scratches. took it to our regular place and had it redone by hand
