TYPE:ServiceMODEL:PassatYEAR:2020
Tuve un mal diagnóstico de mi carro.
Average Score (788 reviews):4.9
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TaosYEAR:2025
Great customer service , the job was done quickly with no issues.
TYPE:ServiceMODEL:TiguanYEAR:2022
Your customer service team was really nice and everything went smoothly.
TYPE:SalesMODEL:ID.4YEAR:2025
TYPE:SalesMODEL:AtlasYEAR:2025
Incredible experience! From the moment we walked in the door, greeted by Freddie. Asked us what is important to us in a vehicle. Really listened to our needs. We have a young baby, safety is the most important along with reliability. VW was at the top of our list. The General Manager Nick introduced himself to us and welcomed us to the dealership. Truly made us feel at home. Brandon worked through the numbers that we were comfortable with and we happily drove home in our new VW Atlas. We have already told our friends about the experience. I am sure we will send more business your way! :)
TYPE:ServiceMODEL:AtlasYEAR:2022
James was super friendly and helpful. He even shined the new tires before I left. It would be nice if when the techs put my spare tire back in my vehicle, they put away the tools for removing the tire as well.
TYPE:SalesMODEL:TiguanYEAR:2025
Everyone made the process easy.
TYPE:ServiceMODEL:JettaYEAR:2024
Because every time I am at your location, I am given top service! This is the second time that I have had Cindy as my go to person for my service. She is amazing! Not only does she treat you with respect and professionalism, she always treat you like family! She got me checked in right away, and made sure to give me updates throughout the time I was there. I am always impressed with the customer service that I see when I am there. Every employee treats customers with professionalism and courtesy. All the employees are always happy and smiling. No one likes to have to go to the car dealership to get something fixed on their car. But I can say the few times that I have to go there, I always have the best service of anywhere I’ve ever been!
TYPE:SalesMODEL:AtlasYEAR:2025
Good experience overall. My only complaints are that I would prefer the best price upfront and I didn't like the fact the dealership charges 3 percent to use a credit card.
TYPE:ServiceMODEL:TiguanYEAR:2021
My service was very quick. And I like how they provided video of my inspection and kept me informed of vehicle status as I waited.
