Average Score (782 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

782 Ratings

4.9 Average

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  • Antoaneta T.08-18-2025

    TYPE:SalesMODEL:TaosYEAR:2025

  • Alex D.08-17-2025

    TYPE:ServiceMODEL:ArteonYEAR:2020

    Location is very comfortable while waiting for car. Cindy our service advisor is courteous and professional.

  • Moneka M.08-16-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    My service was great. I was kept informed of the work on my SUV. Tom was friendly and professional.

  • Evan P.08-16-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Tom was helpful and I was in and out very quickly.

  • John G.08-15-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Ali was very helpful and knowledgeable. He made the whole process smooth.

  • Maria C.08-15-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Carrie L.08-15-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    The salesman and I had been texting about what I wanted and was looking for. When I came to the dealership, the exact vehicle was ready for me to test drive

  • Liza B.08-12-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

  • Vanessa D.08-12-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Omar was very attentive and very patient. This is the second car we bought with him! He always made a great job

  • Trina L.08-12-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    I was in town only for the day, driving through to get on a cruise. They told me to drop off at 7:30 that next morning and they would take care of me right away! So thankful for that.