Average Score (784 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

784 Ratings

4.9 Average

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  • Daly A.08-23-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Hector was very professional, confident, and very knowledgeable about what I needed to be done with the car thank you so much I really appreciated that

  • Maria P.08-22-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    The salesperson was very friendly and willing to help us get what we needed.

  • Oberziner W.08-22-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Tom is amazing!! Thank you so much for caring for my mom while she was there for me!

  • Harjit C.08-22-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    Great customer service

  • Helen B.08-22-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    La atención estuvo excelente, me atendió Cindy y de verdad el servicio estuvo de primera, fue mi primera vez ahi y con ellos me voy a quedar!!!

  • Donna Y.08-22-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Jacob was amazing !!!!!! I am 76 and this was the best experience i ever had buying a car

  • Anthony C.08-22-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Hector is Outstanding !!! Hector should be used as a demonstration to all as to how to perform this job position and achieve 100% total customer satisfaction!!

  • Devora R.08-21-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Nothing at this time!

  • Jay F.08-21-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    I had an excellent experience at the South Orlando Volkswagen dealership! From the moment I walked in, the staff was welcoming, professional, and truly helpful. A special thanks to Alex, who went above and beyond to make the entire process smooth and stress-free. He was patient, knowledgeable, and took the time to answer all my questions while making sure I felt comfortable with every step. Alex’s customer service stood out—he genuinely cared about finding the right fit for me and made the experience enjoyable from start to finish. I highly recommend this dealership, and if you’re looking for someone who will treat you with honesty, respect, and care, ask for Alex!

  • Antoaneta T.08-18-2025

    TYPE:SalesMODEL:TaosYEAR:2025